Help Center:User Account Guide

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Nbeads > Help Center >

User Account Guide

Instant Answers

User Account Guide: 1. How to join Nbeads.com as a Free Member?; 2. How can I do if I forget my password？; 3. Login failure; 4. What is cash account and why I need the cash account?; 5. How to apply my cash account on your website for my new order?; 6. How Can I withdraw my money from cash account?; 7. Region & Currency Settings

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Help Center

FAQ

1. Does your price include duties or VAT, How much tax do I need to pay？

2. How to make a payment?

3. What Is EORI/VAT/TAX Number?

4. How can I do if I forget my password？

5. Can I purchase from you if do not have an EORI/VAT/TAX Number?

6. How to apply my cash account on your website for my new order?

7. Do you offer free shipping?

8. How much will I have to pay for shipping?

9. How can I know the status of my order?

10. How to make a payment for my order via credit card?

11. What can I do when I could not check out?

12. What can I do when I am unsatisfied with received items?

13. How to make changes about your order?

14. Why the goods in mixed color/mixed shape I received differ from the picture on your website shows？

15. Can I get pictures of those items I purchased without watermarks?

16. Can I ask for an invoice after placing order?

17. Can I make any changes to my order and how?

18. Are all your products available in stock?

19. Do you have MOQ?

20. Do you offer catalogs?

21. Do you offer free samples?

22. Value to be declared to Customs

23. Any Discount or Cash Coupon?

About us

1. Nbeads.com

2. Contact Us

3. Terms & Conditions

4. Privacy Policy

User Account Guide

1. How to join Nbeads.com as a Free Member?

2. How can I do if I forget my password？

3. Login failure

4. What is cash account and why I need the cash account?

5. How to apply my cash account on your website for my new order?

6. How Can I withdraw my money from cash account?

7. Region & Currency Settings

Customs and Duties

1. VAT in The United Kingdom and GST in Australia

2. Does your price include duties or VAT, How much tax do I need to pay？

3. What Is EORI/VAT/TAX Number?

4. Can I purchase from you if do not have an EORI/VAT/TAX Number?

5. Value to be declared to Customs

Product Information

1. Why the goods in mixed color/mixed shape I received differ from the picture on your website shows？

2. Processing Service

3. Do colors of jump rings fade away?

4. About Nickel & Lead

5. Size Info

6. Standard Color Board

1. How to place an order and make payment ?

2. How to make a payment?

3. How to apply my cash account on your website for my new order?

Shipping and Delivery

1. Shipping Policy

2. Fast and Best Shipping Service--48 Hours Dispatching Promised

3. What shipping methods are available?

4. Can I pick up goods by myself?

5. Can we pay the shipping in the destination?

6. Do you ship to PO Box?

7. Do you offer free shipping?

8. How much will I have to pay for shipping?

9. How to track my shipping?

Coupon & Discount

1. New customers gift coupons

2. Free to Get A Coupon

3. Buy More! Save More!

4. How to get and use coupons?

5. US $ 25 Coupon

Return Policy

1. What is your return & refund policy?

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