Contacting Nbeads

Our small team receives a lot of emails. Here's how to get help:

• 1) Search Instant Answers.

  Get an answer now: the answer to almost every question we receive is in our Instant Answers section.

• 2) Review Known Issues.

  If we're already working on it, there's no need to contact us.

• 3) Email Help.

  Provide as much detail as possible. Note: Your answer for "What do you need help with?" is very important.

• 4) Check your email.

  Within 5 minutes, you will receive a response which either suggests a solution, or confirms your question has been received.

• 5) Still need assistance?

  If we send a response and you still need assistance, reply and we'll review it as soon as possible. A response may take several business days.