FAQ

1. Why I do not receive order confirmed email from you?

   Generally, if you place an order on our estore, you will be informed by emails of your order status, the order confirmation email and the delivery information email,etc. If you do not receive any emails, there are three steps you need to do. Step 1. To check whether your email address is correct onc...

   Date Updated: Jun 24, 2011

2. Do colors of jump rings fade away?

   Most of our jump rings are made of iron. As we all know, iron is easy to get rusted once it is watered or wetted. So do the iron jump rings. But jump rings plated with silver, copper or stainless steel is hard to get rusted, but the color of these rings will fade away gradually.

   Date Updated: Jul 10, 2011

3. Any Discount or Cash Coupon?

   Discount Policy and Information Nowadays, you could enjoy Nbeads discount by using cash coupons, we will send coupons to our customers randomly as a kindly of sales promotions. How to get and use cash Coupon? A. Cash Coupon discount will be launched on our e-store from time to time. In order to ensu...

   Date Updated: Oct 11, 2011

4. What Is EORI/VAT/TAX Number?

   EORI number = Economic Operators Registration and Identification number. All Economic operators that are based and active in the European Union (EU) must have an EORI number. This number allows economic operators in all member states to be identified in the same manner. This provides efficiency bene...

   Date Updated: Jan 29, 2013